Recovery From Society
Notice of Privacy Practices

Effective Date: January 1st, 2021

This notice describes how your medical information may be used and disclosed and how you can access this information. Protecting your health information is our priority. Please review this notice carefully.

Your Rights

You have the right to:

  • Access Your Health Records:
    Request an electronic or paper copy of your medical records and other health information. We will provide the requested information within 30 days, as permitted by law. A reasonable, cost-based fee may apply.

  • Request Corrections to Your Health Records:
    If you believe any health information is incorrect or incomplete, you may request a correction. If we deny your request, we will provide written reasoning within 60 days.

  • Request Confidential Communications:
    Request that we contact you in a specific way (e.g., via phone or mail at a specific address). We will accommodate all reasonable requests.

  • Restrict Information Sharing:
    Request that we not use or share certain health information for treatment, payment, or operational purposes. While we are not required to agree, we will consider your request. If you pay in full for a service or item out-of-pocket, you may request that we do not share that information with your health insurer unless required by law.

  • Obtain a Record of Disclosures:
    Request a list of entities with whom we have shared your health information, along with the reasons for each disclosure, within the timeframe and content limits set by law.

  • Request a Copy of This Notice:
    Request a paper copy of this notice at any time, even if you have agreed to receive it electronically.

  • Designate a Representative:
    If you have assigned medical power of attorney or have a legal guardian, that individual may exercise your rights and make decisions regarding your health information. Verification of their authority is required.

  • File a Complaint:
    If you feel your privacy rights have been violated, you may file a complaint with Recovery From Society or with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not result in retaliation.

Your Choices

You may express your preferences regarding:

  • Sharing Information with Family and Friends:
    Sharing health information with family, friends, or others involved in your care (with appropriate documentation).

  • Disclosures During Disaster Relief Situations:
    Disclosures during disaster relief situations.

If you are unable to communicate your preferences, we may act based on what we believe is in your best interest or as necessary to prevent a serious threat to your health or safety.

We will never use or share your information for:

  • Marketing Purposes:
    Marketing purposes without written authorization.

  • Sale of Information:
    The sale of your information.

  • Psychotherapy Notes:
    Most disclosures of psychotherapy notes.

How We Use and Share Your Information

Routine Uses:

  • Treatment:
    Share information with other professionals involved in your care.

  • Operations:
    Improve your care and ensure efficient practice operations.

  • Billing:
    Submit claims and collect payment for services provided.

Other Permitted Uses:

  • Public Health and Safety:
    Public health and safety concerns.

  • Research:
    Research purposes (as permitted by law).

  • Workers’ Compensation:
    Workers’ compensation claims.

  • Law Enforcement:
    Law enforcement requests or as required by law.

  • Government Functions:
    Government functions, such as military operations or national security.

  • Legal Proceedings:
    Responses to lawsuits, court orders, or subpoenas.

Our Responsibilities

  • Privacy and Security:
    We are required by law to maintain the privacy and security of your Protected Health Information (PHI).

  • Breach Notification:
    We will notify you promptly if a breach occurs that may compromise the privacy or security of your information.

  • Use and Disclosure:
    We will only use or share your information as described in this notice or with your written authorization.

SMS Terms and Conditions

If you consent to receive SMS messages, these terms apply:

  • Purpose:
    SMS messages may include appointment reminders, provider referrals, scheduling updates, and medication-related communications.

  • Opt-Out:
    You may opt out of SMS messages at any time by notifying us.

  • Fees:
    There are no fees associated with SMS messaging from Recovery From Society.

  • HIPAA Compliance:
    SMS communications are conducted through our HIPAA-compliant system.

  • Privacy:
    Your information will not be sold or disclosed; protecting your privacy is our priority.

Phone numbers for SMS will not be shared with third parties and affiliates for marketing purposes.

This notice is provided in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Florida state laws governing the confidentiality and privacy of mental health records. For more information on your rights under Florida law, please refer to the Florida Statutes, including Chapter 456 and Chapter 491.